One of the biggest misconceptions in public-sector digitization is this:
“If it works in Nairobi, it will work everywhere.”

It won’t.

We’ve built tools for teams operating without stable internet, without regular power, and often without formal training — but with deep local trust and strong informal coordination.

In these environments, success isn’t about flashy dashboards.
It’s about resilience and respect.

Here’s what that means for us:

• The tool mimics the familiar structure of existing processes

• It minimizes clicks, loading, and logins

• It can be explained in under five minutes

• It makes teams look better in the eyes of the people they serve

OSP90 wasn’t built for urban pilot zones.
It was built for real operations: clinics with one laptop and a surge protector. Agencies where WhatsApp is the only real-time tool. Offices where the head of department is also the system admin — unofficially.

When we say we work with reality, this is what we mean.

Real infrastructure isn’t always technical.
Sometimes, it’s trust, routine, and lived adaptation.
And that’s where we start.