Digitization is easy to announce — and hard to deliver.

We’ve worked with mutual insurers, development agencies, and public institutions across West Africa. And we keep seeing the same pattern: digital strategies that sound great in theory but stall in reality.

Here’s why most of them fail:

• They assume structure where there is none.
  Clean workflows? Unified databases? Version-controlled documents? These don’t exist in many field environments — and building on that assumption leads to fragile solutions.

• They overlook what’s already working — even if it’s informal.
  Teams are coordinating. But often through WhatsApp, handwritten forms, and memory. Dismissing these systems instead of building around them is a recipe for failure.

• They expect teams to pause everything to migrate.
  But frontline services — in health, administration, or finance — can’t stop for a six-month tech rollout. The work keeps moving.

OSP90 was designed for this reality.

Not as a product. Not as a report. But as a 3-phase delivery framework that works with how things actually operate on the ground.

• 90 days, not 9 months

• Built with your team, not for them

• One critical workflow at a time, not the whole organization at once

We don’t digitize your org.
We digitize your operating logic — the way your team already gets things done — and help you scale it, fast.

Real change starts small.

When we deliver one workflow — a registration process, a claims system, a dispatch loop — and make it work for the people who use it every day, something shifts. Teams begin to see that change is possible. That digital tools can be shaped around their work — not the other way around.

And that’s when momentum builds.

We’ll share more examples, lessons, and field notes in the weeks ahead.
Because this work isn’t theoretical. It’s happening. One workflow at a time.